1. What's a cookie?
A "cookie" is a piece of information that is stored on your computer's hard drive if you agree to this, and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies are used by nearly all websites and do not harm your system.
We are required to obtain your consent for all non-essential cookies used on our website. You can block cookies (including essential cookies) at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block essential cookies you may not be able to access all or parts of our site.
2. Cookie types
Cookies are either:
Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page, but they do not collect any personal data from your computer; or
Persistent cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.
3. Cookie categories
Cookies can also be categorised as follows:
Essential / Necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service. Without these cookies the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.
Targeting cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
First and third party cookies: First party cookies are cookies set by our website. Third party cookies are cookies on our website that are set by a website other than our website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.
4. Cookies we use
We use third party cookies on our website as governed by our website provider, the instances of which are set out below where you will also find more information about the individual cookies we use and their purposes.
XSRF-TOKEN - This cookie is written to help with site security in preventing cross-site request forgery attacks
JSESSIONID - General purpose platform session cookie used by sites written in JSP. Usually used to maintain an anonymous user session by the server
AWSELB - This cookie name is associated with the Amazon Web Services Elastic Load Balancing Functionality for routing client request on the server
First Party Cookies:
TS01e85bed - Session cookie
TS01d571bc - Session cookie
hs - Session cookie used in security
svSession - Session cookie used in conjunction with user login.
ssr-caching - Used to indicate the system from which the site was rendered
TS0118aa6d - Session cookie
TS01ad97f3 - Session cookie
Third Party Cookies
AWSELBCORS - Sticky Session cookie that expires after 1 hour
5. Managing your cookies
You can alter your cookie preferences at any time by clearing your browser’s saved cookie settings, reloading our website url and adjusting the sliders within ‘Manage Cookies’ from our cookie banner. Please refresh your page to ensure that the new settings have taken effect.
You can also control your cookie settings through your web browser.
Unless explicitly stated otherwise, all cookies will persist for the duration of your browser’s active session i.e. until you clear your browser's cookie settings. Please see instructions above on how to delete your cookie settings.
6. Contact us
If you have any questions about the cookies that we use, feel free to email us at firstname.lastname@example.org.